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FAQ

Here are the most frequently asked questions of Columbia Auto Appraisers. Click on each question for answer.

  • Do I need to bring my car in for an appraisal? +

    No, our IACP certified field inspectors will go to the location of your vehicle.

  • Are your appraisal reports accepted? +

    Yes! We are recognized by major insurance companies, lending institutions, courts and governmental agencies throughout the United States.

  • I had an accident and think my car is worth more than the insurance company is offering. What can I do? +

    First, read your policy or ask your adjuster directly to see if your policy provides for you the ability to obtain your own independent vehicle appraisal in a pre-loss value dispute. If so, contact us immediately, we'll be more than happy to review your case with you in detail.

  • Is your company certified? +

    Yes! Columbia Auto Appraisers is certified in accordance with the Bureau of Certified Auto Appraisers - Independent Appraisers Certification Program (IACP). www.bocaa.org In addition to the minimum requirements for certification, our appraisers must attend a 40 hour training course and documented field training with one of our Senior Appraisers.

  • Do you work on the weekends or after-hours? +

    Yes! Columbia Auto Appraisers is conveniently open 7 days a week! It’s very important that we are contacted in advance. There must be adequate lighting for photos and visual inspection.

  • How long does it take to schedule and get my appraisal resport? +

    Generally, we schedule inspections in less than 24 hours. The length of time to prepare the report may vary, depending on the complexity of the case but can usually be completed within 2-3 working days. Rush orders are available at the premium rate.


















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